The Client
A global logistics leader with 110,000 employees and 1,500 facilities across 170 countries, delivering multi-modal freight services worldwide.
The Partnership
Problems Solved built specialized teams, applied structured change management, and leveraged deep listening skills, enabling a smooth global rollout and fostering strong, long-term relationships.
The Problem
Migrating from a complex legacy TMS with numerous integrations and bespoke requirements posed a major challenge.
The Result
Country-by-country rollouts were completed seamlessly, with clients expressing high satisfaction and appreciation for the smooth transition—a testament to the effectiveness of Problems Solved’s approach.
Team Talents That Shined
- Relationship Building and Change Management: Creating a strong foundation for smooth transitions.
- Detailed Listening and Requirements Management: Capturing complex needs accurately.
- Documentation and Testing: Ensuring precision and consistency across global rollouts.
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